WordPress maintenance and TMA
Our WordPress TMA experts are committed to ensuring the stability andcontinuous improvement of your WordPress platforms. Whether it's to optimize your site or resolve anomalies, we implement tailored solutions to maintain sustainable, high-performance platforms.
The 3 types of maintenance
Our teams propose a customized support plan for each project.
Preventive maintenance
Corrective maintenance
Upgrade maintenance
Preventive maintenance
Ensuring the safety and smooth running of the platform is the basis of our preventive approach.
- WordPress supervision package
- Guaranteed response times (SLA/GTI/GTR)
- Dedicated account manager
- Ticketing tool (Redmine)
Discover our "Supervision WordPress" package for preventive maintenance
Security
Automatic monitoring and detection of vulnerable themes and plugins
Your data and your image are under control
Application errors
Proactive project supervision and automatic ticketing in the event of fatal errors in production
Reduce your acceptance times: in the event of an error, we'll be notified.
Scheduled tasks CRON
Proactive supervision of scheduled tasks (CRON)
Make exchanges between WordPress and your information system more reliable, and be alerted in the event of an incident.
Quality
Application source code quality monitoring tool
Ensure the quality of your project over time.
Application errors
Monitor the availability of your platform and notify you in the event of unavailability or an expired SSL certificate
Be alerted in the event of a peak in traffic or an incident
Scheduled tasks CRON
- Alternative backup strategy
- Regular recovery plan tests (PRA)
- Performance monitoring (APM/RM)
- SEO positioning tracking
- Automated testing
Corrective maintenance
WordPress corrective maintenance covers all actions taken to correct errors, bugs or malfunctions found on the site after it has gone live.
Be API's TMA experts combine technical skills with the right organization to implement effective corrective maintenance actions.
- Technical expertise
- Reactivity
- Availability
- Monitoring methodology
- Preventive approach
Discover our WordPress corrective maintenance offer
WordPress supervision
This offer includes the "Supervision WordPress" preventive maintenance package.
Corrective, preventive and evolutionary maintenance
On-call duty (nights & weekends) according to your business needs
Predictable pricing model & volume-based degressivity, no expiry date
Customized reporting interface & easy export & satisfaction measurement
Developers on permanent contracts, in France, accessible by phone
Evolutionary maintenance
We're committed to continuous improvement, which fits in perfectly with our long-term WordPress maintenance business. Our proactive approach translates into tailor-made evolution proposals for your projects, always aimed at maximizing your online presence.
- Audience development
- Improved conversions
- Environmental impact monitoring
- Optimized performance, and much more.
Thanks to regular exchanges, we ensure continuity in the achievement of the objectives set at the design and initial launch stages.
99%
of projects carried out by the agency are monitored under maintenance
6,2
of projects carried out by the agency are monitored under maintenance
110
active TMA projects to date
50h
annual average of TMA with our customers (over 500h for our largest customers)
Multidisciplinary approach
Our approach is characterized by complete TMA, covering corrections and upgrades for all types of business (development, design, SEO, etc.).
Interaction with the host
We maintain ongoing interaction with your hosting provider to ensure the stability of your WordPress platform.
Commitments and quality standards
We commit ourselves to deadlines and availability, by contractualizing our commitments (NCD). As a result, your platform benefits from meticulous, reliable management, in line with our promises.
On-call and availability
For uninterrupted availability, we provide on-call services during working hours. This reactivity guarantees uninterrupted business continuity in the event of an emergency.
Free pre-audit
If your project was carried out by a third party, take advantage of our free pre-audit. A WordPress expert will evaluate your site in depth, identifying opportunities for improvement and necessary corrections.
